Frequently Asked Questions:
Oh no! The details I entered are incorrect, may I please change them?
No problems, be sure to email firstname.lastname@example.org within 24 hours of placing your order to update your details.
Will any of these items be restocked?
Each item that we release will be limited edition and we cannot guarantee that it will be restocked. However, we do look forward to continuing to extend the Official yLead Merchandise collection in the future.
Where is your Merchandise made?
Our team has designed each piece of merchandise. Hunter Products and Promotions, a small business just down the road from us here in Brisbane, then works their magic in bringing our vision to life. Hunter have been supplying our team polos, travel t-shirts and other merchandise (such as yConnect hoodies/ caps) for over 5 years!
This season of Gratitude Cards are crafted by Words with Heart, who print for people that want to change the world. A social enterprise where your purchase will fund education programs for women and girls around the world.
Do you have a Size Guide?
Yes, we do! Click here to download our size guide. Sizes are Unisex.
When will I be charged?
Upon placing your order you will be emailed with an order confirmation and payment details. Payment will then be required within 24 hours.
What if I’m not happy with my purchase?
Please see our Returns and Exchanges section.
Where can I find delivery options?
Please refer to our Shipping section.