We’ve gone big and replicated our friends at Thankyou by launching a pay what you want model. yLead is going through some tough times financially. The pandemic has thrown some big curveballs our way, but we are working hard everyday to be #strongerontheotherside. Our hope is that with a pay what you want model we give opportunities for people to give.

We know some of us have extra cash to splash and we would love your support of our campaign. We appreciate though, that not everyone does. By paying what you want, you can support yLead in a way that suits you best.

Each item of merchandise has a RRP (recommended retail price). This price will allow yLead to produce the product and not place any additional weight on our financial shoulders. If you have some extra cash and would like to PAY MORE at check out, you will be asked to type the figure you wish to pay.

We can’t thank you enough for being here by our side through some tough times. By getting creative, thinking big and asking for help, our goal is to inspire others to RAISE THE ROOF in their own worlds too.

THERE ARE EXCLUSIVELY ONLY 200 ITEMS OF EACH PIECE AVAILABLE. MAKE SURE YOU GET IN QUICK!

2020 saw the need for leaders and businesses to showcase their skills in perseverance and innovation. Pivoting to not only serve their clients and customers, but to reach out and unite with their community, and that is exactly what we did! yLead got creative and initiated something that had always been on their goals list… merchandise! By purchasing a piece of Official yLead Merchandise, you are supporting yLead to empower young people across Australia and New Zealand.

Our initial merch launch was in August, 2020. Thank you for being a supporter. Together we are making the world a better place, continue to rep your ‘Empower Others’ and ‘Make a Difference’ tees (aka our sold out items featured below).

Purchases will be shipped within 2-4 weeks of ordering via Australia Post using as much recycled packaging as possible.

Delivery in Australia is a flat rate of $10. Delivery to New Zealand is a flat rate of $15. These prices will be shown at checkout.

We encourage you to share shipping costs if you have a friend that is purchasing from us too! To request this, you need to place their name in the check out notes. Alternatively, if you live in Brisbane, you are welcome to pick up from yLead HQ at 9 Wood Street, Nundah.

Please contact the yLead Team at community@ylead.com.au if you live outside of Aus/NZ and would like a shipping quote and we will do our best to make it cost effective for you!

Returns and Exchanges

yLead takes pride in using high quality materials, printing accurately and clearly communicating updates on shipping time. yLead does not accept returns or refunds for change of mind.

If the print or material is found to be unsatisfactory, yLead will accept a return. If the customer chooses to receive a reprint of the apparel, it shall serve as the sole remedy. yLead’s return policy does not extend to reprinted apparel.

yLead cannot offer an exchange for ill-fitting apparel. If the fit of the product is found to be unsatisfactory by the buyer, yLead will offer a refund. Please use the sizing guide provided.

yLead makes every effort to ship products that match representations made at the time of a purchase. However, due to variations in product availability, yLead may substitute products of a similar colour or style. In rare cases when substitutions do occur, yLead will always send the buyer a product of equal or superior quality. yLead does not guarantee refunds on the sole basis of product variability.

When issuing refunds, yLead is able to refund a the cost of the product, not the shipping expenses.

Finally, yLead would like to make you aware that we are a not-for-profit association and all monies from the sale of our products will enable us to continue our mission of supporting schools and empower young people.

Please contact info@ylead.com.au if you are in any way unhappy with your purchase.

Frequently Asked Questions:

Oh no! The details I entered are incorrect, may I please change them?
No problems, be sure to email community@ylead.com.au within 24 hours of placing your order to update your details.

Will any of these items be restocked?
Each item that we release will be limited edition and we cannot guarantee that it will be restocked. However, we do look forward to continuing to extend the Official yLead Merchandise collection in the future.

Where is your Merchandise made?
Our team has designed each piece of merchandise. Hunter Products and Promotions, a small business just down the road from us here in Brisbane, then works their magic in bringing our vision to life. Hunter have been supplying our team polos, travel t-shirts and other merchandise (such as yConnect hoodies/ caps) for over 5 years!

This season of Gratitude Cards are crafted by Words with Heart, who print for people that want to change the world. A social enterprise where your purchase will fund education programs for women and girls around the world.

Do you have a Size Guide?
Yes, we do! Click here to download our size guide. Sizes are Unisex.

When will I be charged?
Upon placing your order you will be emailed with an order confirmation and payment details. Payment will then be required within 24 hours.

What if I’m not happy with my purchase?
Please see our Returns and Exchanges section.

Where can I find delivery options?
Please refer to our Shipping section.